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One of the most interesting trends observed in the Customer Relationship Management (CRM) marketplace




One of the most interesting trends observed in the Customer Relationship Management (CRM) marketplace is the spectacular rise of cloud deployed solutions. While this technology has been in the industry for quite some time, its widespread adoption by small and large businesses was unforeseen. The rise in social Customer Relationship Management (CRM) marketplace and mobility has also been driving the growth of a new genre of customer services and relationship management.

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