The big data and analytics technology has found significant usage in the Customer Relationship Management (CRM) marketplace
I have a
pleasure to recall that, the big data and analytics
technology has found significant usage in the Customer Relationship Management (CRM) marketplace.
In effect, with predictive analysis and customer intelligence gaining traction in
the industry, it can be said with certainty that Customer Relationship Management (CRM) and
analytics integration is here to stay.
Sales and
marketing have been benefiting from these technological advancements alongside
customer services, IT, and finance departments gaining equally from access to
CRM databases.
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